TBIG Won Prestigious Awards  at Contact Center World 2018

TBIG Won Prestigious Awards at Contact Center World 2018

Posted on 24th July 2018

In this international competition, TBIG managed to bring home five awards as Best Technology Innovation (Gold Award), Best Support IT Professional (Silver Award),  Best Operation Manager  (2nd Runner Up), Best Executive/Leader (2nd Runner Up) and DREAM Team Award

Jakarta, 24 July 2018 – PT Tower Bersama Infrastructure Tbk. (“TBIG”) won international awards at the Contact Center World 2018 (“CCW 2018”) which took place in Macau on July 20, 2018 attended by 1,500 participants from 50 countries in Asia Pacific, Europe and America. There were 178 participants from 14 Asia Pacific countries who passed the initial processes and the competition was divided into 32 categories.

TBIG won five awards with Dicky Wira Senjaya received Gold Award for Best Technology Innovation on Corporate category. Nur Saleh received Silver Award for Best Support IT Professional on Individual category. Nurul Tristanti and Ardhan Syafriezal successfully achieved the 2nd Runner Up title as Best Operation Manager and Best Executive/Leader, respectively on the Individual category.

In addition to the awards above, TBIG also received the DREAM (Develop Reward Energize Appreciate Motivate) Team Award, a special award for companies considered by the judges to have made tangible and measurable efforts in the development, training and career planning of their employees

Herman Setya Budi, President Director of PT Tower Bersama Infrastructure Tbk. said that the awards received by TBIG at international events such as CCW 2018 are the reflection of the professionally well-managed Company's which includes developing the skills and capacity of its employees. "We are very grateful that the company receives international recognition. The company's operational support is indeed designed to be able to support business decisions and protect the shareholders' interests and customer satisfaction which will ultimately improve the quality of benefits given to the public," he explained.

"I really appreciate the TBIG team who has successfully demonstrated their best abilities in this prestigious and international competition. Also to all employees who have given their best efforts for the progress of the company," he added.


The Contact Center World (CCW) is a global event which is divided into three regions: Asia Pacific, America and Europe. CCW was formed to build networks and share knowledge, experience and conduct joint activities such as conferences and competitions.

In this year's event, there were 178 participants who came from 14 countries who passed the selection process out of 1,500 participants from 50 countries who registered the selection. The event was held from July 16 to 20 at Holiday Inn Macau.


About PT Tower Bersama Infrastructure Tbk:

PT Tower Bersama Infrastructure Tbk (“TBIG”) is a provider of telecommunications infrastructure for the placement of BTS by telecommunications operators in Indonesia. TBIG is publicly listed on the Indonesian Stock Exchange and is majority owned by Saratoga Group and Provident Capital.

For more information:

Helmy Yusman Santoso                               

Director & Corporate Secretary

PT Tower Bersama Infrastructure, Tbk.

Telp: +6221-2924 8900

Faks: +6221-2157 2015